The best Side of Telus customer service
The best Side of Telus customer service
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Those people agents Operating against Telus Gains, in place of keeping the outdated loyal customers they make them go away to look for other service provider
• A friend who can be a Telus customer confirmed me his prepare specifics, and He's receiving an identical program for considerably less without needing to invest in gadgets, which contradicts what Abdul told me.
I called Telus CS at 8.55AM Mountain time and so they hanged up on me, declaring that I ought to phone in the course of "typical office hours". Is this for true?
I had to Call CS nowadays with Chat and the Section I need to speak to is just offered by cell phone. The CS on Chat arranged a connect with back at an arranged time slot. When that Office called me afterwards I acquired every little thing sorted out.
I realize it's very discouraging since I am in precisely the same circumstance, while it's regarding the TV signal which has been dropped.
I guess I'm just aged, but I keep in mind a time when you could phone a company, check with a human without the need of sitting down on keep for hrs, and actually get customer service. Thanks Telus for an excellent customer working experience.
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I will terminate all of the services property and cell with Telus and notify my friends and family to do so, which was the worst expertise I obtained with Telus
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The TELUS staff acknowledges that our work spans quite a few Territories and Treaty regions and we've been grateful for the standard Understanding Keepers and Telus technical support Elders who're with us today, whoever has gone ahead of us plus the youth that encourage us.
Hello @Ben708 we unquestionably price your loyalty with us and we wish to assist. You should keep an eye on your inbox for your information from us
Expert was extremely useful. I used to be acquiring pretty discouraged as practically nothing gave the impression to be Operating. He walked me by the process with straightforward Directions. And it last but not least labored. Fantastic task!
Yeah, I’m binding by a two 12 months deal however, I’m only four months in, but I did get someplace. I suppose The executive Business known as me these days so I have a mobile phone dialogue with him in one hour. We’ll see how that goes.